Originally it was going to be mine, but just before it showed up I got my HTC Mogul phone… I figured I could use the phone for my mp3 needs so we showed it to the girl. She’s wanted more storage and immediately fell in love with the idea of having 30GB of storage and video, so we stored it away until last week. It was amazing how quickly she was ready to toss her iPod under the bus.
Ya know? The thing is pretty slick. From what I saw I of it, I liked it. Putting videos and such on it was pretty cool and the interface seemed useable. However, after 4 days of use by a teenage girl, it appears to now be bricked.
(sorry for pic quality…) Seriously, isn’t that the lamest error screen you could imagine on a consumer device? Contact Support?!? How about a frickin’ URL or phone number or (dare I say) instructions on how to soft reset? I mean really — how about something useful on the screen instead? Who thought putting that screen in front of their target audience was a good idea?
So yeah: A goofy logo, the number 5 in a circle and “Contact support” helpfully displayed in 3 languages is what we get. I’ve done some searches for issue resolution and the general consensus is to completely reset. Not a bad idea, I wanted to flash it to the new Zune software anyways…
If only I could get it to fully reset though! I can get it to soft-reset (back button + up). Once that starts, you’re supposed to immediately do the finger-tangler of back button + left + center button. No matter how many different ways I try, nothing happens.
I completely drained the battery. No difference. As near as I can tell, there’s not a way to pull the battery either.
I guess we’ll see if we can exchange it somehow, unless I can find a surefire way to reset it. Bummer.
From http://www.solo-technology.com/blog/2008/01/01/zune-angst/***
Zune Downloads
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